All integrations
CRMOAuth 2.0
Intercom
Access scope is determined by your OAuth token in Intercom. Revoke the token upstream and access ends immediately.
What it can access
- Conversations and tickets in your workspace
- Contact and company records
- Help Center articles and collections
- Tags, teams, and workflow metadata
What it cannot do
- Cannot access workspaces you are not a member of
- Does not reply to customers on your behalf without explicit confirmation
- Does not permanently delete conversations
- Cannot access resources outside your OAuth scopes
Example queries
“Summarize top customer complaints this week”
“Find the open conversation for Acme Corp”
“What are the most common billing questions?”
Ready to connect Intercom?
Sign in to Knoq to link your Intercom account. Connections are per-user and inherit your existing permissions.
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